If you wish to request an exchange or return, we’re here to help make the process easy and hassle-free. Please contact us within 3 days of delivery by emailing care@mystlegacy.com or WhatsApp us at +91 6209000026.
While reaching out, kindly share clear photos or a video of the product along with its original packaging and seal tag so we can review your request smoothly.
Important:
Returns or exchanges will be accepted only if the seal tag is intact and attached to the product. You will be prompted with a confirmation message stating this before submitting your return request.
After careful review, exchanges/returns are applicable in the following cases:
- The product is damaged or defective on arrival
- An incorrect item has been delivered
- There are visible manufacturing defects or wear and tear
Please allow us up to 7 working days to review and process your request. We appreciate your cooperation and will ensure everything is handled with care.