FAQS
You Asked, We Answered
We offer a range of secure and convenient payment options to make your MYST shopping experience simple and hassle-free. You can choose Cash on Delivery (COD), UPI, Debit/Credit Cards, or Net Banking at checkout, depending on your preference. For customers who prefer the ease and convenience of online payments, we also offer an additional ₹150 off on all prepaid orders. Simply select your preferred prepaid payment method while placing your order and the applicable discount will be reflected at checkout. Shop your favourite MYST handbags with complete flexibility and enjoy extra savings when you choose to pay online.
We dispatch orders within 24 hours. Delivery usually takes 3–6 business days depending on your location.
You'll receive tracking details once shipped.
Yes. If there's any issue with your order, please contact us within 48 hours of delivery. We're committed to making it right.
MYST was founded by a mother-son duo with a vision to create affordable luxury handbags that empower women. We are a growing brand focused on quality, transparency, and customer-first service.